Cover Letters for Call Center
Job Application
Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Date: 1st May, 2005.
Mr. John Smith,
National Call Center,
257, Park Avenue South,
New York, NY 12345-6789.
Dear Mr. Smith,
Your Mr. Dave Manning, sales-incharge with your New York office, who informed me that the Chicago office of National Call Center is actively seeking to hire quality supervisors for your credit recovery program, referred me to you.
I have two years of experience as a supervisor call center. My charge included
processing inbound and outbound call for the support that clients / participants receive as part of Tier I and Tier II
processing, providing people management, overseeing team leads and CRM in the successful execution of call center processes. I am confident that my combination of practical work experience and solid educational experience has prepared me for making an immediate contribution to big public
accounts. Having been working with a leading firm in the public customer care
business, I understand the level of professionalism and communication required for long-term success in
this field. My background and professional approach to business will provide your office with a highly productive
supervisor.
I would appreciate the opportunity to discuss how my experience will be helpful to you. I will be contacting you tomorrow morning on phone to talk about the possibility of arranging
a meeting. Thank you for your time and consideration.
Sincerely,
Richard Anderson.
Manhattan.
Enclosures:
1. Resume - myresume.doc
2. Internship certificate, Regional Call Center. - appletter.doc |